The top 4 customer services screw ups you should avoid

There is thus no point in marketing if one’s  team ignores customers who however respond.

Many  people nowadays however  shop online, thus not just for the convenience but also because they also want in order  to avoid poor customer service. The truth is that the customers thus  experience at the retail level is thus so dissatisfying that people are however using brick-and-mortar in order  to shop and also  the internet to purchase.

The purpose of this article is to make the reader aware of the top 4 customer services screw ups which one should avoid.

Customers are however considered as  increasingly dissatisfied because the organizations are however failing in order  to deliver and also thus  exceed the expectations of customers. One must also record numbers of the consumers drive out to the  malls, big boxes and also smaller retailers thus only to be ignored by the skeleton staffs and also made to feel like they are however  troubling the staff when they are thus asking for help.

However, some of the examples as to why the people fail in customer services are :

1.      Inconsistent service throughout your organization.

The managers thus say one thing and one however  say another thing, or one eihter  says   one thing and a manager however says another thing. It’s thus confusing. Everyone who is in the organization thus  needs to say yes. One must figure out what that yes is because it thus doesn’t mean one giving up the keys to the bank and also say take all our money.

2. Reactive customer service.

One however has to get ahead of the problem and is supposed to look for the indicators. One is supposed to see if the customers are actually happy or either they  are saying that  they are happy.  One must however be proactive and not reactive.

3. One-size-fits-all customer engagement processes.

One however has a lot of different reasons as to why the people complain about the customer service. Some of the complaints however  aren’t even valid claims. There’s a billion-dollar industry of thus just fraudulent customer service claims that thus happen every day.

Let’s face it  -- if one is dealing with people and also  some have different agendas. Some also thus might have overpaid for a product, or however  maybe they underpaid but over bought. They should however  not have bought the product and now theythus  have buyer remorse, so however they make up reasons as to  why they are so unhappy.

The theory of one-size-fits-all model doesn’t however work because one will however  have people with different intentions. One should thus believe that they are however all the same and should also  be treated the same. Both however  deserve in order to be treated as important but the reality is, as one goes  up the food chain the expectations thus  becomes  different.

4. Inefficient agent interactions.

People who however  are thus  not trained aren't really  aware of the fact as to what they are doing. By putting somebody on hold for 30 seconds might feels as to what’s the big deal?” But , to the customer, it’s thus   30 seconds of their life. Thirty seconds on hold, for many people is thus considered like a lifetime.

Also one needs  high awareness and also  lots of training. Around the office one must however have lots of quotes hanging which are about speed, fast and also  how one should thus be  in a hurry to serve.

These are thus just some of the places which one however might be messing up in.  one must thus make a list where one has however been screwing up and thus also  make a list of the familiar customer complaints where one is getting. 

One must however seek to thus deliver the best customer service on the planet.  One must also make it a priority in order  to serve the customers better thus no matter in what industry is one in and one will through that stand out from the competitors.

However , the founders of LegalRaasta a startup which provides legal services have over powered these hurdles and have ended up in providing more than 100 + services. One doesn’t even have to go out , as it provides online services .

Choosing LegalRaasta is beneficial as:

1. It has , 30+ offices in India

2. It has 10+ years experience

3. It helps to save your time

4. There is a cash back guarantee

Some of the services which it provides are :

1. Tax Filing/TDR - GST Registration , GST Return, ITR , TDS Return filing, Business income return , Bulk return filing , Revised return filing , Respond to tax notice

2. Company Formation - Pvt. Ltd., Limited Liability Partnership (LLP) , OPC registration

3. Registrations - DSC, Trademark, Patent , Copyright

And also many more services .

This article has been contributed by Simmi Setia, Content Writer at LegalRaasta, an online portal for GST Software, GST Return Filing, GST Registration, Section 8 Company Registration, Nidhi Company Registration, IEC Registration, Fssai License, File ITR Online.