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5 reasons why sustainability and social issues attract customers

With the advent of digitization and the internet, life has resulted in being easy and also convenient once again, starting with a customer’s journey from thus  buying a product online to however completing a transaction, thus all at a click of a button.

The knowledgeable consumers however want more than the latest fashions, technologies and also the  entertainment options: They are thus also concerned about the  environmental issues, fair trade and also social equality. And they thus also want to purchase their goods and services from the  companies who however are responsive to these issues.


This connection between both the economic and social choices thus  provides the  entrepreneurs with great marketing opportunities, and thus there are at least five reasons as to  why adding a focus on the  sustainability or other social issues will however help one to thus expand the customer base.
The purpose of this article is however to make the reader aware of those 5 reasons only as to why sustainability and social issues attract the customers.
Below listed are the 5 reasons :

1. Rational versus emotional

People however believe their purchasing decisions are thus based on the rational choices, but most of the  consumers also thus decide as to what is one supposed to  buy and also from whom is one supposed  to buy it from, which is however based on their emotions. All of those hot-button issues such as deforestation or hunger thus in the developing world can thus also become marketing tools if one’s  company uses the  recycled paper and the electronic receipts, or either  a percentage of the profits thus also goes toward supporting a charity that thus nourishes the hungry children.
Most of the  consumers thus also seek an emotional connection and also  want to feel good about how they spend their money. Marketing the actions of the  company thus also  takes to respond to the selected hot-button issues provides that feel-good experience for the  customers, which can thus also be  translated  into an emotional connection with the business. This effort thus also leads to brand awareness and also customer loyalty.

2. Cause-based spending

Some of the consumers are thus also  passionate about various causes, yet they feel powerless in the face of the government choices or the corporate decision-making. These people thus also choose to purchase products from the companies that however support their causes or to either oppose the same things which they however  do, such as  animal cruelty and also the genetically modified foods.
Cause-based spending can thus also  have a significant impact on the small businesses. When  it is however faced with the option of thus  purchasing the two products which are  of equal quality, 90 percent of the people thus choose to purchase the cause-branded product or to either buy from a cause-branded company.

3. Hot-button topics

These topics thus also often arise from a trending news story, health issue or either a social challenge, and one can thus also use these issues in order  to effectively and tactfully promote the products or the services.
One  too can thus also capitalize on the  public policy issues by thus using the marketing tools that however promote one’s commitment in a variety of ways. Sustainable practices, for example, save one money, and one can thus also  pass those savings along to the customers.
3. Education as entertainment
Marketing to the environmental or the social causes can thus also take the form of entertainment.
The result was thus a perfect blending of education, emotional connection and also the  brand awareness. Education as an entertainment can thus also  be done on a much smaller scale with however a simple but also a heartfelt video of the  company president who is however also  explaining as to why the company supports a particular cause and also specifically as to how the people who shop with one are thus participating in the process.

5. Social media trends

Whether it’s either through Instagram or Twitter, trending topics on the social media can thus also help in order to create targeted marketing and also sales campaigns. One can thus also  integrate these issues with the current social media campaigns, such as the  reveal-based content and the quizzes in order  to increase the target audience engagement.
One must also use the platforms in order  to inform, educate and also  connect with the like-minded consumers on the causes or the issues which one however  supports . one’s business will thus also be linked to the trend and also the benefit from the exposure. Whatever one’s passion, one will find millions of others who thus  share it and will also  want to connect and also  support the efforts, which will thus also translate into increased sales.

Backbased  line

Cause-based marketing is thus considered as an excellent opportunity in order  to present the environmental, sustainable actions or the social passion with the target audience. One’s efforts will thus also promote the issues which one cares about and the  business.
People who thus also support the specific causes are thus also  more likely in order to spend their money at the businesses that thus share their interests. One must however Use social media and also the  other opportunities in order  to educate and also  entertain the people about one’s  cause as well as the products and the services to however  build brand awareness and the  increased  revenues.
Thus customer satisfaction however  plays an important role within the  business. It is however not only the leading indicator in order  to measure customer loyalty, identify the unhappy customers, reduce churn and also  increase revenue; it is thus  also a key point of differentiation that helps one in order to attract new customers in the competitive business environments.And we must thus not forget the fact that satisfied customers would only be attracted . 
This article has been contributed by Simmi Setia, Content Writer at LegalRaasta, an online portal for GST SoftwareGST Return FilingGST Registration, Section 8 Company RegistrationNidhi Company RegistrationIEC RegistrationFssai LicenseFile ITR Online.

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